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FAQs

Questions & Answers

Frequency Asked Questions

  • Can I change my shipping address after I have placed the order?

    Unfortunately, you can't change the address, but you may cancel and re-order with right address. (You cannot cancel if the order is shipped already)

  • Will somebody contact me before delivering the package to my location?

    Our delivery hero may contact you to confirm your location, you will also receive an SMS/Email on the day of delivery.

  • How do I cancel my order?

    Click on ' MyAccount ' and click on ' My Orders ', once you see your order, click the cancel button and fill the cancellation reason and submit.

  • STILL HAVE QUESTIONS? GO TO HELPCENTER

    NOTES
    For more information, visit our Help Center or check our return policy. Please also note that any transactions made off the BeachMeToo platform, violate our Terms of Service.
    If someone portrays to be a representative from BeachMeToo and asks you to pay off-site or through another channel which is not listed in the payment mediums at the time of placing order, please do not send them money and report the matter to us.

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